You can make customers exempt from paying taxes in your eCommerce store, you will need to mark them as non-taxable under the control panel.
To set it up:
- Go to the Сontrol panel > My Sales > Customers page.
- Find the customer you would like to make exempt from taxes by typing their name or email and then click on the pencil icon to edit the customer’s profile.
- Enable tax exempt and save the changes.
You are all done. Now the customer has been marked as tax exempt and no taxes will apply to them when buying goods in your store when using eCommerce. You can manage the status in the Tax exempt column under the Customers page.